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FAQ

  • What is ALL MY FIRSTS Poster?
    ALL MY FIRSTS is a unique milestone poster with 61 whimsical illustrations, that represents each milestone of baby’s early life where you can stamp the date it was achieved for the first time.
  • Can I get the poster in my preferred language?
    Unfortunately not, but we hope to offer this shortly.
  • Does the poster come with a hanger?
    Hangers are included with the poster, but the customization is optional at extra costs
  • What is the paper quality of the poster?
    Our posters are printed on premium 250 g/m2 art paper to not only look great but last a very long time. This paper is 100% FSC-certified paper.
  • Does the package contain an invoice or information about the product's price?
    No.
  • How can I track my order?
    As soon as your package has been sent you will receive an email with a tracking link where you can follow and track your package.
  • Do you ship to my country and what are the shipping costs?
    We can ship anywhere in Australia, with the choice of standard or express shipping.
  • What is the estimated delivery time?
    Standard shipping within Australia: Metro Areas - 2-7 business days Non-metro areas - 7-14 business days Express shipping within Australia: 2 business days
  • What is your return policy for custom posters?
    You have the right to return your poster kit within 14 days of receipt, provided it is unused and in its original condition. For more information, please reach out to our customer service team.
  • What can I do if the order I received is damaged?
    In the case of damage or defects, file a claim by contacting us at contact@stampingmemories.com with order details and photos. Please include an image of the product as well as of the package.
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